At Fleurie, your complete satisfaction with every piece you receive matters to us. To make things easy for you, we've set out a clear return and exchange policy below.

Return & Exchange Window

You may request an exchange or return for any item within 14 days of receiving your order.

Conditions for Return or Exchange

Returns and exchanges are accepted in the following cases:

• If the item has a manufacturing defect or arrived damaged.
• If you wish to change the size or color, or simply changed your mind about the item.

The item must be returned in its original condition: unused, unwashed, and with all tags and original packaging intact.

Shipping Costs

• If the item has a defect on our part, we cover the full shipping cost.
• If you wish to exchange for a different size or color, or changed your mind, the customer covers the shipping cost.

Refund Method

The item is collected through our shipping company. Once it has been inspected and confirmed to meet the return conditions, your refund is handed to you directly through the shipping company, in line with their standard process.

How to Request a Return or Exchange

To reach us and start a return or exchange request, please contact us at:
📧 fleurie.fashion1@gmail.com